About ServaCall
| ServaCall is a universal service call management program designed to make the process of creating, scheduling, and fulfilling service calls effortless and efficient. The chain between customer, contractor, and employee is all tied together within a single application designed to make a real time workflow work for all parties involved.
True Service Call Management Software Scheduling of service personel to either a home or business can be difficult. You need to manage multiple service employees, at multiple locations, during a variety of times, performing a range of different services. Get it wrong and it can cost your business time and money. Those who get it right can cut costs and improve profits through increased scheduling efficiency. ServaCall is one of the most modern service call management software packages available today. With ServaCall, you can easily schedule service personnel to multiple locations to perform a variety of tasks such as installations, repairs, cleaning, driving, and so on. This powerful work scheduling software will allow your business to know where your service personnel are at any time, and where to schedule them next. For your customers, there are even more advantages. Now they can schedule a service call for any time that suits their schedule through our easy to use web interface. This service call management software works through the internet, so you don't have to worry about the expensive and troublesome issue of trying to network all of your computers. An important feature of the system is that it comes with built-in user access levels. This means that you can control what service personnel can access when they log into the system to see what jobs are scheduled for them. • Limiting a customer to schedule a service call for themselves when they log in. • Allowing a front desk or answering service to schedule service staff to specific jobs, but have limited access to other parts of the system. • Allowing view-only access while restricting the ability to cancel or change appointments. Here are some additional features of the system: • Daily appointment reports • Automatic email appointment reminders that you can customize • Outlook export • Sales tracking • Recurring staff appointment scheduling • Classes / Events • Works through your own website or you can use ServaCall as your website Servacall works for three distinct groups. The Customer who schedules a service call to be made at their location The Contractor who assigns the job to any number of potential employees. The Worker who employee makes the actual service call schedules by the customer. |
Customer Schedule
Your Customer schedules a service appointment at their location using the ServaCall web interface.
Auto Scheduler
The software performs the calculation of service area radius and alerts service professionals about the appointment created.
Service & Delivery
The Service Professional can either accept or reject the appointment if they have the time or are within the service location at that time.